Frozen Shipment Questions
During the winter months, a common question that we receive is concerning products frozen during shipping/delivery. This post is a summary of responses received from manufacturers for the question...
Are your products still safe and effective if they are frozen in transit?
|
Group 1 - NO CONCERNS Vision Essence ( Early Defence ) THEA ( Thealoz DUO drops/gel, Hyabak, Blephaclean ) Candor Vision I ( HYLO, HYLO Gel, HYLO Dual HYLO Dual Intense ) PRN Omega3 - Note that capsules may split/damage but contents are unharmed (PRN Omega 3) |
|
Group 2 - REPLACE PRODUCT as unsure of stability or bottle damage Candor Vision 2 - ( Ocunox, Calmo Spray ) |
Please understand that mEYEspa is not responsible for product frozen on end delivery. If you are concerned about your order freezing select the option in the shopping cart "Request a signature on delivery". This will hold your order at post office unless it is handed to you directly.
mEYEspa
Unlisted companies - we are waiting for response
